Schools and parents tell of inexperienced and absent tutors, and slow refunds alongside repeated demands to pay for services never wanted or received
In April 2024, Hannah, a teacher in a Kent primary school where she is in charge of music, thought she had successfully set up weekly drum lessons for around 10 children. She had found a company to provide them: Totally Rad, based in the West Midlands.
Totally Rad Hub is one of the big players in a part of the education economy that has boomed as public funding for music in state schools has been squeezed: private companies that supply freelance instrument teachers. The company says it has a network of 200 freelance tutors providing instrument lessons to about 300 schools and 5,000 families.
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